Sector Program Manager
Experience Greater Than 10 Year
Qualifications Degree Bachelor
Estimated Work Start Date: 09-Jun-2020
Estimated Work End Date: 29-Jan-2021
Position: Manager – Level 1
# of Positions: 1
Standard Hours Per Day: 1.75
Estimated Work Days: 150.00
Office of the Chief Information Officer (OCIO)
The Office of the Chief Information Officer (OCIO) provides a professional information technology
(IT) and information management (IM) capability aligned to support the business of government
and the citizens of Newfoundland and Labrador. Responsibilities of the office include IT and IM
coordination, planning, budgeting and policy development; development and operation of computer
systems and infrastructure for government; expenditure and procurement of IT goods and
services; the management of IT related agreements and contracts; and the administration of the
Management Information Act. Additionally, the OCIO provides consultative services, and works
collaboratively with the private information technology sector to maximize business opportunities
and to support the private sector as well as the people of our province.
Overview of the Assignment
Health and Community Services (HCS) – Reciprocal Billing Upgrade Project
The Department of Health and Community Services provides a leadership role in health and
community services programs and policy development for the province. This involves working in
partnership with a number of key stakeholders including regional health authorities, community
organizations, professional associations, post-secondary educational institutions, unions,
consumers and other government departments.
The application currently used by HCS to manage out of province health claims (OPCs) currently
resides on 16-bit architecture technology. Developed using SQL Base and SQL Windows for
application development and MS Access for reporting, the application is now incompatible with 64-
bit desktops and Windows server technology at the Office of the Chief Information Officer
(Windows Server 2012 and Windows 10).
The application is out of support, very difficult to maintain and poses a risk. It needs an upgrade to
a new secure technology that is easy to support.
The Project Manager will be responsible for the facilitation, oversight, planning and coordination
of the project. A small project team consisting of a technical development resource and business
analyst will be assigned, and will work under the direction of the Delivery Manager.
The Project Manager will start in the Analysis Phase of the Project and will be involved throughout
the remaining phases of the System Development Lifecycle (SDLC) through to project closure. It is
currently anticipated this project will conclude January 29, 2021.
the Project Manager will:
- Manage the project including, but not limited to, schedule, scope, budget, resources,
deliverables and risks.
- Ensure project deliverables and documentation are completed and delivered, as outlined in the
OCIO Project Manager’s Reference Guide.
- Schedule, organize, prepare material for, and document all project meetings/reviews.
- Proactively deal with issues/problems escalated by the clients, project team or OCIO, conferring
with the Delivery Manager as required.
- Ensure all resources and their managers required by the project are informed well in advance of
required times and dates, including role required and tasks to be completed.
- Liase with client and key project team members to oversee client resources for the project.
- Provide monthly Project Status Reports, Project Projections, Risk and Issue Logs, updated
Project Plans, and other control deliverables to the Delivery Manager, as outlined in the OCIO
Project Manager’s Reference Guide.
- Meet regularly with the Delivery Manager to provide updates on project status, financials,
deliverables, schedule, risks and issues, and to escalate any outstanding project issues.
- Meet with Delivery Manager to prepare for client Steering Committee meetings, and to ensure
client satisfaction with the project.
- Coordinate project activities as required with all OCIO branches: Solution Delivery, Application
Services, Operations, Information Management, and Corporate Operations & Client Services.
- Control project and ensure proper change management process is followed to manage,
document and seek approval of changes to the project baselines, including schedule, budget and
- Ensure frequent and detailed liaison occurs with all appropriate areas of the OCIO to ensure
Transition and Handover occur in a timely, systematic and complete fashion with no disruption to
the project plan.